It means guaranteed flawless functioning of a product over an extended period of time. It applies to product design that incorporates the latest material developments and the most advanced calculating programs. It refers to product engineering combining a never ending drive for increased process efficiency with genuine respect with the environment. It commands support of a service driven and customer oriented logistics department. It appeals for a management style that is carefully balancing human interest with economical imperatives.
The IEO organization has a lean structure working according well-defined processes. Its procedures are laid down in quality manuals in accordance with ISO 9001, ISO 14001, OHSAS being certified by LRQA.